I am writing to follow up on my identity verification issue, which I have been unable to resolve for over a week. When I tried signing up for a Netlify account via GitHub, I was prompted to verify my identity by uploading a government ID. I submitted the required document, but the process failed wi…

hi :wave:t6: thanks for reaching out! I have escalated your query to our helpdesk. Our fraud and abuse team will follow up with you via email on ticket #326395

I have no information how to proceed further

@Aishwarya1 I’ve escalated your query to our helpdesk. Our fraud and abuse team will follow up with you via email.

Till when can I expect this to be resolved. I have not heard anything till now??

Hello Netlify Community! If you need assistance from Netlify Support regarding account verification, please submit those requests via our form here: Support . You can select Login/Signup from the dropdown. This will create a helpdesk ticket so our Support team can help you with your specific case. …

Identity Verification Issue

Admin

Aishwarya1 February 11, 2025, 2:19pm 4

I have the same issue

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Identity Verification Issue

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