Hi,
I signed up on Netlify yesterday using my github as login. But I only get this message when I try to login:
"Authentication Error
Authenticating failed due to the following error: Your account requires additional verification. Please check your email and follow the instructions to verify your account."
I recieved an email from Netlify with a link to verify my identity but when that link only takes me to the same page with the same message as above… I also recieved another email “Identity Verification in progress” and a third email “Identity Verification requires input”. So I’m stuck and can’t verify my identity.
I’m a full time student and our teacher is telling us to use Netlify for learning in school. I can’t get started because I’m unable to login. I would greatly appreciate help to resolve this issue.
my email: erik.gylleus@outlook.com
Thanks!
thanks for reaching out. I have escalated your query to our helpdesk. Please refer to ticket # 234377