I am writing to kindly request a refund for my recent automatic plan renewal, which occurred on September 13.
I was using Netlify to host my wedding project, which is now successfully finished. I intended to cancel my subscription beforehand but simply forgot the renewal date. I have already gone into my account and canceled the plan as of September 14, and I will not be using any paid bandwidth or features for this new billing cycle.
Could you please help me process a refund for this latest charge?
Here are my account details:
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Account Email: trungtinnguyen2894@gmail.com
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Team/Site Name: wedding_invitation
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Transaction Date: September 13, 2026
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Transaction ID / Invoice Number: SWGYSZ-00004
Thank you so much for your time and for the great platform!
Best regards,