I have been locked out of my Netlify account and cannot get back in

I have been locked out of my Netlify account and cannot get back in.

When I try to log in, Netlify asks for an authentication code, but the code never arrives. I am stuck at the verification step every time, so I have no way into the account.

I am on a paid plan and my billing is current. I emailed support about this several days ago and have not heard back, and nothing on my account has changed since.

What I have already tried:

  • Requesting a new code several times

  • Checking spam and all other mail folders

  • Waiting and retrying on different devices

Could someone from Netlify help me restore access? I am happy to verify my identity however you need.

Email W0lfetech.la@gmail.com

Support tickets #1046646. #1047095.