Whenever i click the login button on the netlify platform, i am directed to a login loader which is infinitely loading, all other sites work fine for me, this has been happening for a few days now.
why can i not access the platform ?
Hiya,
Thank you for reaching out your account is not blocked. It appears you have an outstanding charging to the amount of $33.98. If you agree to pay the charge we can enable your account. Please let me know how’d you like to proceed.
Thank you!
Hi Sam I am willing to pay, may i ask however, will this amount include the renewal of the custom domains that I had on the account? The main ones which i need to renew are:
www.deale-development.com
www.laraberge.com
Cheers
Max
Hi @maxdeale
We have re-enabled your account so that you can address the payment issue. The overdue charges on your account are for the renewal of the domains:
The domain, laraberge.com was not set to auto-renew and expired 2 months ago. This means it is not possible for us to renew it for you at this point. It does not yet appear to be available for purchase yet but you could reach out to name.com directly and ask about it. At some point, it will be “released” for purchase again and you could buy it at that time assuming it is available and not purchased by someone else.
Thanks,
Elden
Thanks Elden, I have logged into my account and have updated the payment info accordingly