Help reclaiming a domain

Support
1

Hello,
I’m trying to set up a new site on Netlify for a project I contribute to

When trying to configure the custom domain, I receive the message “ipfs.io or one of its subdomains is already managed by Netlify DNS on another team”. As one of the owners of this domain, I can confirm that we don’t have another site configured on Netlify, and I would like to reclaim the domain.

I looked around for a self-service feature to reclaim domains, such as Google supports for G-Suite, but it seems this hasn’t been implemented yet for Netlify. I saw a few threads for people facing the same issue, and saw that it was common to request a verified-for-netlify. TXT record to prove ownership of the domain. I’ve already gone ahead and created said record at verified-for-netlify.ipfs.io, the Netlify site in question, is friendly-semolina-0ec431.netlify.app, and the custom domain I was attempting to add was about.ipfs.io.

If there’s anything else required, please let me know.

Kind regards.

2

Can you change the txt to be the link to this thread please? Then I can help you reclaim the domain.

3

Hi Sam, thanks for your prompt reply. I have updated the TXT record to point to this thread as requested.

4

Excellent, thanks @cewood . I’ve verified your record and cleared the zone for you! Feel free to delete the record now, and let us know if you have additional trouble adding the domain. Thanks!

5

Thanks for the help, much appreciated!