Help me with ip of netlify nameservers

Support
14

Hi, @VentureCraft. There was an issue on the Netlify side of this and that issue has been corrected now. However, there is still a changed needed at your registrar to complete the fix.

The issue was that the name servers showing in the web UI at Netlify for your domain didn’t match what was actually configured. The correct names servers all have p02 in the name (and the web UI at Netlify showed p01 incorrectly).

The clue to this was the XML data you linked to, specifically this section:

        <test name="NSCompareTest" status="FAILED">
            <nameserver name="dns1.p01.nsone.net." status="FAILED">
                <detail queryId="5">Nameservers list [dns1.p01.nsone.net., dns2.p01.nsone.net., dns3.p01.nsone.net., dns4.p01.nsone.net.] different from NS Records: [dns1.p02.nsone.net., dns2.p02.nsone.net., dns3.p02.nsone.net., dns4.p02.nsone.net.]</detail>
            </nameserver>
            <nameserver name="dns2.p01.nsone.net." status="FAILED">
                <detail queryId="6">Nameservers list [dns1.p01.nsone.net., dns2.p01.nsone.net., dns3.p01.nsone.net., dns4.p01.nsone.net.] different from NS Records: [dns1.p02.nsone.net., dns2.p02.nsone.net., dns3.p02.nsone.net., dns4.p02.nsone.net.]</detail>
            </nameserver>
            <nameserver name="dns3.p01.nsone.net." status="FAILED">
                <detail queryId="7">Nameservers list [dns1.p01.nsone.net., dns2.p01.nsone.net., dns3.p01.nsone.net., dns4.p01.nsone.net.] different from NS Records: [dns1.p02.nsone.net., dns2.p02.nsone.net., dns3.p02.nsone.net., dns4.p02.nsone.net.]</detail>
            </nameserver>
            <nameserver name="dns4.p01.nsone.net." status="FAILED">
                <detail queryId="8">Nameservers list [dns1.p01.nsone.net., dns2.p01.nsone.net., dns3.p01.nsone.net., dns4.p01.nsone.net.] different from NS Records: [dns1.p02.nsone.net., dns2.p02.nsone.net., dns3.p02.nsone.net., dns4.p02.nsone.net.]</detail>
            </nameserver>
        </test>

That is showing the test attempted with p01 and the error is because p02 is the correct hostname.

Would you please check the name servers at the registrar to these below?

dns1.p02.nsone.net
dns2.p02.nsone.net
dns3.p02.nsone.net
dns4.p02.nsone.net

Once that is done, the change should complete successfully. If it does not, though, please let us know with a reply here and we’ll keep working on this.