Free plan — deploys blocked by stale "credit usage exceeded" flag

Support
1

Hi Netlify team,

My Free-plan team’s deploys are blocked with:

“Account credit usage exceeded - new deploys are blocked until credits are added” (HTTP 403 on POST /api/v1/sites/{site_id}/deploys)

However, the API shows no usage exceeded at all:

  • usages_exceeded: []
  • sites_with_usage_exceeded: []
  • configurable_limits_exceeded: []
  • plan_credits: 300 (current usage period started 2026-08-03, so almost nothing consumed)

This looks like the same stale “credit usage exceeded” flag issue many other Free-plan users have reported here since July 2026.

Account details:

  • Team slug: lovesuno19-design
  • Team ID: 6a703186faf66037c621135a
  • Site: ai-daily-pulse.netlify.app (site ID: ebd53f96-186e-4e14-9577-9eb189280ed8)
  • Blocked since: 2026-08-05 (KST)

Could you please clear the stale flag so deploys work again? The site serves a small daily audio briefing that deploys once per day, so this block breaks the daily update.

Thank you!