Account credit usage exceeded — stale flag despite credits available (Free plan)

Hi Netlify team,

My production deploys are blocked with the error: “Account credit usage exceeded - new deploys are blocked until credits are added.”

However, my Usage & Billing page shows [29.5 / 30] credits available, which contradicts the block. This matches the known stale “credit usage exceeded” flag bug reported by several other Free plan accounts recently.

Details:

  • Team name: [Alsharq For Industry And Trading]
  • Site: [al-sharqtrade.com]
  • Plan: Free
  • Credits available: [29.5/ 30]

Could you please check and reset the flag on my account so I can deploy again? Thank you.