Form notifications don't reach email inbox

Support
1

Hi!

I’m a bit lost on why I’m not receiving notifications to the email addresses of these two forms: Contact and Franchise which should send to info@bobbysburgers.com and franchise@bobbysburgers.com.

Both forms work as I see in the Netlify dashboard all the submissions sent to them recently, but strangely the notifications are not sent to the email addresses, I’ve made sure both are spelled correctly in the notification settings or checked their spam folder.

Is there something else I could be missing that’s making the email notifications not work?

Thanks,
Mario

3

hey there mario, we are going to check if there is a bounce in our system. i saw your post on this thread, so i am going to close this one to avoid having multiple threads.

https://answers.netlify.com/t/forms-notifications-are-not-sending-email-notifications/25729/77