The site deploys and builds correctly, but the home page breaks (doesn’t load) - the whole page gets stuck and nothing loads correctly. It seems it gets to a point of loading, then just freezes - even the browser itself can’t be used - it needs to be closed and re-opened.
I have reason to believe it is something to do with firefox cache. When I opened firefox disabled cache, loaded the site and refreshed loads with no cache, it works. As soon as I enabled cache, there was an issue. I was using Firefox 78.0.2 (64-bit) also tried 82, what version are you on please?
I don’t have any proof but suspicion from an old project I worked on could be jquery being pulled from a URL, could you import jquery min js into your code and try it? It also looks like you pull in fontawesome and bootstrap from a CDN, you could try putting those directly into the code?
As a side note: On page load the site is transferring 38MB of data, 34 of that being the video, you should really lossless compress that, you’ll cut a lot.
Hi, @ngoclx. I wanted to point out that we can also troubleshoot this privately if you prefer as this is site is part of a Pro level account. Please let us know if this is preferred and I’ll transfer this issue to our support helpdesk.
If you want to troubleshoot this here, we need to be able to track the HTTP response with this issue. One way to do this is to send us the x-nf-request-id header which we send with every HTTP response.
There more information about this header here:
Note, please send the header for the HTTP response which has the issue. For example, if the issue is happening on the video file, please send us the x-nf-request-id header for that response, not for the HTML response.
If that header isn’t available for any reason, please send the information it replaces (or as many of these details as possible). Those details are:
the complete URL requested
the IP address for the system making the request
the IP address for the CDN node that responded
the day of the request
the time of the request
the timezone the time is in
You might also make a HAR file recording of the issue and send that to us as it will normally contain all of the information above.
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