I am currently working on my portfolio website and am in the process of linking it to my custom domain: lukramon.netlify.com → lukramon.com.
Previously, I attempted to host my website on Netlify several years ago, but I am unable to locate the associated account for some reason. Subsequently, I opted to host my website on GitHub. However, due to the inability to access my GitHub account, I am considering reverting back to Netlify.
Although I managed to delete the DNS records on my domain provider, I encountered an issue when attempting to link my domain name. I received the following error message: “lukramon.com or one of its subdomains is already managed by Netlify DNS on another team.”
At this juncture, I am uncertain as to whether the issue lies with GitHub or my previous Netlify account.
Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.
If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here:
If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.
That other account is also me, my old account. I find it a bit strange though, I successfully logged in to that old account this morning, but it was only for a moment, before I got an error about it not existing.