I’m trying to configure a custom domain for this site, however i’m getting the error “[redacted] or one of its subdomains is already managed by Netlify DNS on another team.”
Previously, a designer was using this url to publish a site for us from webflow, but we’ve since removed all the domain settings from that webflow account. but somehow, we are still getting this error. how do we tell netlify to let it put our domain on our site?
Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.
Maybe your previous collaborator or an agency you’ve worked with in the past can remove this on their end. The quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here:
If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.