“Failed to load settings from /.netlify/identity” after switching from Netlify Identity to Auth0

Support
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1

We switched out Netlify Identity for Auth0 on our Gatsby site.

Works fine on a test deploy, but on our main domain where there used to be Netlify Identity, we’re getting the error:

“Failed to load settings from /.netlify/identity”

Is Netlify Identity cached? Why would it still be doing this after we’ve deactivated it?

How can we clear it completely?

2

Hey there,
I believe this was resolved in the helpdesk!

For others who may run into this error, the issue was a lingering netlify-identity.js script that had to be removed.