Error with visual editor since last night. "Oops. Something went wrong our team will investigate this error."

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1

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Hello, my custom domain is 3d-it.net and this is the error I am getting with Visual Editor when I try to edit my most recent blog post (see image attached)

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image1917×1146 142 KB

3

Thanks for reporting this! We’ve escalated this to our developers to take a look at what’s causing this behavior. We’ll keep you updated as we have more to share.

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5

This should now be resolved, please let us know if you continue to see any issues!

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6

Still having an issue when I try to upload an image. I can get into the visual editor but cannot upload a new image to my site. Says network error.

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Also, how do i delete images that came with the template I am using? I do not need them.

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Sorry for the issue! I’ve escalated to this our developers to take a look at. We’ll keep you in the loop when this is resolved.

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10

Hi @Dennis_Duke , our engineers have confirmed that this has been resolved. Would you please let us know if you continue to have any issues? Thanks!

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11

Now I am receiving this error when trying to publish but I havn’t changed anything in git hub “Action error occurred: Command ‘git clone git@github.com:3d-it/3d1.git --branch main /tmp/b54c3c7b-0b6c-4244-b183-1ae05741587b’ exited with code: 128, stderr: Cloning into ‘/tmp/b54c3c7b-0b6c-4244-b183-1ae05741587b’… Warning: Permanently added ‘github.com,140.82.114.4’ (ECDSA) to the list of known hosts. ERROR: Repository not found. fatal: Could not read from remote repository. Please make sure you have the correct access rights and the repository exists.”

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13

We responded to your ticket in our helpdesk, if you have questions please follow up there.

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