Domain stuck on preparing domain

Support
1

Hi Netlify Support,

i renwed my domain late and updated payments details, but my site has been stuck on preparing domain from Friday until Monday when i try to set it up and there has not been any changes.
My domain: spinehealthafrica.org

I’d really appreciate it if your team could take a look.

3

I’ve routed this ticket to our helpdesk, we’ll follow up via email.