Netlify site name: cosmic-clafoutis-f7ae5d.netlify.app
Custom domain: valenzagestaofinanceira.com.br
Error message: “valenzagestaofinanceira.com.br or one of its subdomains is already managed by Netlify DNS on another team.”
I’m trying to add this custom domain to my project cosmic-clafoutis-f7ae5d (team: BogoTech, slug: felipe-kokjo3a), but I keep getting the error above. It happens for both the apex domain and the www subdomain. I also tested with a brand new project (deleted the old one and created this one) and got the exact same error, so it’s not project-specific.
This is a domain I recently purchased myself and have never connected to any Netlify account before. I only have one team on my account (BogoTech). Could someone please check why this domain is showing as claimed elsewhere and release the DNS zone so I can add it to my project?
Account email: felipe@bogotech.com.br