"{domain name} or one of its subdomains is already managed by Netlify DNS on another team."

I am having the same issue.

Site name: https://zippy-sprinkles-fb2187.netlify.app/

Glasgowtales.com

Have added the DNS TXT record with this thread link.

Thank you

@Wishart_Frankfield I’ve removed the DNS Zone associated with that domain, you should now be successful in adding it to your account.

1 Like

I have the same problem.I have added the txt record.
Site name: https://codesnight.netlify.app/
My Domain name: morandeve.com
And the subdomain: blog.morandeve.com
Thank you.

Hi, dns zones have been removed. Please try again.

1 Like

Hi, I’m also facing the same problem. getting error while trying to link domain to (https://cool-unicorn-d57e8b.netlify.app/) .
Getting error developers.am or one of its subdomains is already managed by Netlify DNS on another team.

Domain was managed by a previous engineer. but we are unable to contact him. could you help me out?

Thanks

Hi,

Please create a domain ownership verification TXT record as discussed in this support guide: [Support Guide] "another site is using this domain" Verifying domain ownership for Netlify production domain

Once we can verify domain ownership, we can remove it from the other account.

Hi there!

I appear to have this issue, as I deleted an account some weeks back with my domain but now need to add it back in, but I can’t.

Site name: https://jetsoms-co-uk.netlify.app/
Domain: https://jetsoms.co.uk

I have added the txt record outlined and will note this post.

Thank you!

Hi, thank you for writing in. I have removed the dns zone from the other account.

That’s perfect, thank you Sam!

still having the same issue.

This should be resolved.

Now it’s working,
thanks hrishikesh


i have the same problemn
my email pcviola.dev@gmail.com
I have another account at email pc7viola@gmail.com but I no longer have websites on it

[image]

@pc16 you’ll need to create a TXT record with the text linking to this thread.

but what value should the txt have?

just put the link to your post in txt field.


like that ?

Yes, but the TXT record needs to be verified-for-netlify.pauloviola.dev. Let us know when that is updated and we’ll take another look

ok, i put ‘‘verified-for-netlify.pauloviola.dev’’ right now

The DNS record in question does not exist at this time:

$ dig verified-for-netlify.pauloviola.dev TXT

; <<>> DiG 9.18.19 <<>> verified-for-netlify.pauloviola.dev TXT
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 42238
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;verified-for-netlify.pauloviola.dev. IN	TXT

;; AUTHORITY SECTION:
verified-for-netlify.pauloviola.dev. 900 IN SOA	ina1.registrar.eu. noreply.registrar.eu. 2016122000 10800 3600 604800 900

;; Query time: 232 msec
;; SERVER: 8.8.8.8#53(8.8.8.8) (UDP)
;; WHEN: Thu Dec 14 13:45:32 PST 2023
;; MSG SIZE  rcvd: 125

The SOA record is returned when the requested record is missing. This is also clarified by the ANSWER: 0 in the response meaning there is no answer to the DNS query.

You can also test if the DNS record is working using a web based interface like the one below:

https://toolbox.googleapps.com/apps/dig/#TXT/verified-for-netlify.pauloviola.dev

That page above currently says: " Record not found!"

Would you please double-check the DNS record and let us know when the link above works?