DNS Name server issue

Support
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#1

Hi i have a netlify site heuristic-joliot-4c7b63.netlify.app and added a custom domain coronacoin.online, and pointed the DNS to Netlify dns1.p05.nsone.net dns2.p05.nsone.net dns3.p05.nsone.net dns4.p05.nsone.net

Even check that the DNS is updated for the domain accordingly Whois coronacoin.online

Still i am not able to connect my domain with my netlify app. kindly help me resolve this.

#2

Hi @prasanthdoccash

I can see the nameservers are correctly set for Netlify DNS (documentation.)

What records exist in Netlify DNS (https://app.netlify.com/teams/YOUR_TEAM_NAME/dns)? e.g.

dns-coelmay.net.au-dns-only
dns-coelmay.net.au-dns-only2216×199 23.4 KB

Is it added as a custom domain for your site (https://app.netlify.com/sites/heuristic-joliot-4c7b63/settings/domain)? e.g.

custom-domain-coelmay.net.au
custom-domain-coelmay.net.au1818×916 76.3 KB

#3

netlify cust domain
netlify cust domain900×232 13 KB

Yes, it is added as custom domain, pls see the screenshot above

#4

Great.
The issue is with the apex specifically as the www subdomain is ok.

Are you able to try pressing the Renew certificate button under the SSL/TLS Certificate section and see if that fixes the issue.

#5

net
i get this error when i try to renew

#6

Ok.

It is a matter of time—you’ll have to wait a little longer. See [Support Guide] Why do DNS / SSL changes take up to 48 hours to propagate? (TTL) for more.

More DNS/SSL resources are in the follow thread too

#7

ok will wait for 48hrs, thanks

#8

Hey @prasanthdoccash,

At this point, your domain is not pointing to Netlify. Even the WHOIS link that you sent shows different nameservers.