DNS Configuration Issues: Apex Domain Not Resolving

[WoolCentaur]

Hello,

I’m experiencing DNS configuration issues with my domain cashewgetsajob.com. The apex domain is not resolving correctly. My Netlify dashboard shows ‘Awaiting Netlify DNS’ status. I’ve configured the following DNS records:

• A record: cashewgetsajob.com 3600 IN A 75.2.60.5
• NETLIFY records for both apex and www (e.g. cashewgetsajob.com 3600 IN NETLIFY cashewgetsajob.netlify.app)
• NETLIFYv6 records for both apex and www

When running host commands, I’m getting inconsistent results:

• apex domain returns no results or only IPv6 addresses
• Google DNS (8.8.8.8) returns no results for the apex domain

I have purchased the domain on GoDaddy but updated the nameservers to the netlify nameservers:

dns1.p07.nsone.net
dns2.p07.nsone.net
dns3.p07.nsone.net
dns4.p07.nsone.net

I’ve attempted to troubleshoot by clearing DNS cache and verifying my DNS settings. Despite these efforts, the issues persist. I need assistance in resolving these DNS configuration problems to ensure my site is accessible via both www and apex domains.

[Melvin]

Hi @WoolCentaur,

Thanks for reaching out and welcome to Netlify’s Support Forums!

Since you’re using Netlify DNS, you don’t need to create the A Record that points to 75.2.60.5
in the DNS Zone. Could you remove that A Record as it may be causing issues.

[WoolCentaur]

I have removed the A record and it is coming up on 48 hours and still no change.

I ran these commands and the apex domain still is not getting an address for IPv4:

 % host cashewgetsajob.com        
cashewgetsajob.com has IPv6 address 2600:1f18:16e:df00::65
cashewgetsajob.com has IPv6 address 2600:1f18:16e:df01::65
% host www.cashewgetsajob.com
www.cashewgetsajob.com has address 50.19.214.227
www.cashewgetsajob.com has address 34.234.106.80
www.cashewgetsajob.com has IPv6 address 2600:1f18:16e:df02::65
www.cashewgetsajob.com has IPv6 address 2600:1f18:16e:df00::65

My production domains still say awaiting Netlify DNS:

Additionally, DNSCheck.org shows ‘Not resolved’ for cashewgetsajob.com for the A record but is showing that it is resolved for cashewgetsajob.com for AAAA record.

What next steps should I take to solve this issue?

[WoolCentaur]

Ok, I came across this on StackOverflow that sounded very similar to what I was experiencing:

So i just removed the domain from my Netlify account and deleted the DNS settings for it. Then I just re-did everything I did before (except I made sure to not add any additional A records) and now it works.

It appears that when I added the A records and then deleted them, the DNS server no longer had any A records even though it was showing on the UI.