Custom domain is already registered on another team (Team Deleted)

Hello Netlify Support,

I am trying to add my custom domain “InsanoNetwork.com” to my new site “insano-landing.netlify.app”, but I am receiving the error: “Custom domain is already registered on another team”.

I previously had this domain on another Netlify team which I have deleted. I believe the DNS zone was not removed before deletion.

I can verify ownership. Please let me know if I need to add a “verified-for-netlify” TXT record to my DNS settings.

Thanks.
verified-for-netlify.insanonetwork.com

verified-for-netlify.insanonetwork.com

verified-for-netlify.insanonetwork.com

Hey @MrDUFYGY :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.

We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!