Could you please help me disable or reset 2FA?

Features
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Subject: Need 2FA Reset - Lost Access to Authenticator

Hi Netlify Support,

I’ve lost access to my Microsoft Authenticator app and can no longer generate two-factor authentication codes for my Netlify account. I also no longer have the recovery codes.

Could you please help me disable or reset 2FA?

Account Email: ashwini.m@nmit-solutions.com
Username: Ashwini M
Joined: May 9

Thanks in advance for your assistance.

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@Ashwini-Korapati Netlify will want to deal with this privately.

You should create a ticket here:
https://www.netlify.com/support/?topic=Login%2FSignup

4

We’ve resolved this in the helpdesk.