Change custom domain from my old Netlify team to the newone

Hi Netlify team,

I need to use the domain “app-solupatch.com” in my current team,
but it shows this error:

app-solupatch.com or one of its subdomains is already managed by Netlify DNS on another team.”

I no longer have access to the previous team that managed this domain.
Could you please release it so I can add it to my current account?

Thank you!

I’ve routed this ticket to our helpdesk, we’ll follow up via email.

To move a custom domain from one Netlify team to another, you need to first remove the domain from the old site and then add it to the new site. If the domain is using Netlify DNS, the records will be automatically updated when you add it to the new site. You’ll need to be an Owner or Developer on both teams to transfer the domain.

To move a custom domain from one Netlify team to another, you need to first remove the domain from the old site and then add it to the new site. If the domain is using Netlify DNS, the records will be automatically updated when you add it to the new site. You’ll need to be an Owner or Developer on both teams to transfer the domain.