Can't make payment

So after our free tier period we added card for subsequent paymnent and billings, each time we want to make payment we get transaction declined error, The account was registered in Malaysia and so is the bank card. Needs help on making the payment as soon as possible cause our services are down due to these issues.

Hey there, @UbongOne :wave:

I have opened a helpdesk ticket on your behalf so that you can discuss payment details privately. Please stay tuned to your inbox for a response from a support engineer!