Paying With Debit Mastercard

Hi ,

We are having a problem in using our mastercard to upgrade our account to Pro using our debit card. We keep getting Transaction Declined. Is it possible to check what could be causing the problem?

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Thanks

hi there @TostemPhil - sorry to hear about your payment woes. I have forwarded your information to the billing helpdesk, we will get in touch with you via email to try and resolve this issue!