We’re trying to get our site to work with a custom domain. We’re using an external domain registrar and we would like to keep our DNS management over there. Some info:
bankai-v3.netlify.app. Custom domain is
www.bankai.eu as the primary domain in Netlify, and
bankai.eu redirects to the primary domain.
Our DNS settings are as follows:
bankai.eu. A record 22.214.171.124 www CNAME bankai-v3.netlify.app.
Verify DNS configuration does succeed, but after that we keep getting the “We could not provision a Let’s Encrypt certificate for your custom domain.” error in the UI when trying to provision the certificate.
We have another site in Netlify which lives on a subdomain of bankai.eu, and that does work:
styleguide.bankai.eu (set as primary domain for the site)
styleguide A-record 126.96.36.199
Any help is appreciated.
Update: We’ve reverted back to our old DNS settings (we’re moving from another host to Netlify) for now, to avoid SSL certificate errors, until further notice. If needed we can restore the settings described above.