Cannot provision cert because domain "doesn't appear to be served by Netlify"

[perry]

hi there, we don’t have any widespread outages that are at play here - this does seem to be a configuration issue for both of you.

without knowing which domains/URLs this is regarding i can only give generic advice, but i feel sure that there is some relevant guidance in here:

[Support Guide] DNS Quick Start - How to set up DNS

Last reviewed: August 2023 Note: All options discussed in this guide assume you have already added your custom domain to your Netlify site. Hi there! Need to get your site up and running with DNS? Start here with either Newly purchased domain or Existing domain that you’ve already used. Newly purchased domain If you have a brand new domain purchased from a registrar such as Namecheap or GoDaddy, and you want to quickly get your DNS set up, you have two options: External DNS - Create these …

[Support Guide] Compiled resources for production domains on Netlify and DNS settings -- start here!

Hi there! We know that using your own production domain (Example: http://somecooldomain.com) on a Netlify site can be a bit confusing at times. The good news is that our team has written an abundance of guides covering various questions regarding domains. This listing has all of our “best practice” guides about configuring and using Netlify DNS and production domains on our service, grouped by topic area. We have a few guides that cover multiple topic areas, so we have listed them under …

[Support Guide] Is my site using Netlify’s DNS correctly?

Last reviewed by Netlify Support - August, 2023 So you want Netlify to manage your DNS, and you’ve selected that option in your Netlify settings. But still DNS does not seem to be working as expected for you. Hmmm. This is actually a very common issue. One thing to check in this situation is your name servers. Open up a terminal window and type whois mydomain.com | grep -i "name server" Some Whois servers might not use the phrase “name server”. If you don’t get any results, try using grep fo…