I’m also seemingly getting the same issue on multiple sites on my Netlify account. One of which has been running on here for a long time and is now suddenly showing “Check DNS Configuration” on all of the custom domains.
The site still works as of now but it won’t let me renew my certificate and states “nathanwild.dev doesn’t appear to be served by Netlify”.
However I have another site which has been setup recently and I’m not able to generate a certificate for it at all because of this same issue, but accessing the domain under http does take me to the Netlify site.
Hi perry, thanks for the reply. I have around 20 sites set up and some of these have maxed out on domains, and this was all working yesterday, so I’m certainly confused.
I did not have to set Name Servers before, only the CNAME setup.
And now I cannot renew the cert because of the error * dev-play.cinesend.com doesn’t appear to be served by Netlify
But the site is still up and running now with the previous cert, that is gonna expire eventually, but more critically I cannot add new domains to our production setup.
Just to add a bit more ground to this issue, I’ve just been in contact with a few others I know who use Netlify and they are also getting this “Check DNS configuration” message on their custom domains. Also prompted them to try and renew their certificates and are getting the “x doesn’t appear to be served by Netlify” message upon attempting.
3 out of 4 of my sites running on Netlify have this issue currently, plus a few others I know, definitely seems like there’s some wider issue going on here…
As a note - if this is production-critical for others as it is for me, Vercel has a setup that is quite similar, and my testing environment is now up there and running smoothly. Took no time. For now I’m going to set up any new clients there since we can’t get SSL working with Netlify.
As far as I can tell, @darcy , you have and had things misconfigured, which is why you saw the error
Specifically, you set up our DNS hosting, which is what that error message was talkign about - you configured it on our side but did not configure it at your registrar. Probably you did not mean to, but you did, and it is still configured here: Netlify App
If you delete that and then change your CNAME back, things will work fine and no error messages will be shown.
But anyway, this wasn’t a bug but instead a misconfiguration.
@NathanWild if you’d like to let us know which sites you are struggling with we’ll be happy to take a look and advise.
I’m getting this issue on 3 of my sites, they are the following:
lilchiefrecords-preview (lilchiefrecords.com)
nathanwild (nathanwild.dev and nathanwild.com)
jackcana (jackcanavisuals.co.uk)
All of which are displaying correctly when visiting, but doesn’t let me renew or create certificates for them. I’ve never used “Netlify DNS” for them and not ever had an issue.
The latter two have been online for a fairly long time and do have SSL certificates currently, however the first one had its DNS setup yesterday and is fully propagated (I’ve checked with https://dnschecker.org/).
Hi I’m also experiencing unusual and unresolvable issues around DNS verification. I created a new site and was mapping a custom domain like I’ve done literally hundreds of times but it won’t resolve after a few hours. I’ve used a DNS checker and confirmed my CNAME record is correct. I’m assuming this is an unreported outage. WIll follow this ticket, thanks.
Hi, I just started pointing a domain to Netlify yesterday. It started out working no problem, but today I am having the same issue as those above "domain doesn’t appear to be served by Netlify”.
please hold, darcy. we think the problem might be something else. this error does occur “naturally” in response to config errors but this current situation is indeed unusual, we are investigating. stay tuned.
OK, I think we got things fixed. You shouldn’t need to do anything to unblock ongoing provisioning, that is if your UI in the domain settings page in the HTTPS section looks like this:
Then you do need to do something: you should be able to successfully press the “verify DNS configuration” button and see a confirmation, and then you can provision a certificate in the resulting dialog box.