Can´t log in to netlify on mobile

Support
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1

I am trying to log in to netlify on my phone (iphone 11 pro, chrome and safari), but it just shows a loading spinner forever - and when I refresh I get a 403 page that seems “stuck” (still there when i reload the page or click log in again - have to open incognito to see the login modal again). I can log in fine on desktop, but I don’t know if’s a real issue or just my account/me :thinking: Help appreciated!

2

hey @spn, sorry to hear you are having problems! can you head over to Support and choose “login/signup” and file a ticket with us? that’ll get you to the right place where we can help you the easiest.

if that doesn’t work for some reason, please let us know.

4

We can’t login. At all it’s been this way for a year and I still have the same issue regardless of whether I’m on WiFi or cellular 5G T-Mobile/verizon etc. it DOESNT WORK. And this forum doesn’t let me add files being a new forum user so here’s a Dropbox link. Ugh so frustrating. What a great FTUE for a deploy service.
At least with Vercel I can, yknow…login to it.

Screen capture: Dropbox

5

Hi, please take a look at this new support guide… this should help you gain access to your account.