Bug report: billing period start/end is wrong

Support
,
1

Today happens to be the day my billing period resets. When I go to my team’s Billing page, I see this:

Annotation 2020-07-10 153347
Annotation 2020-07-10 153347694×164 7.03 KB

Also, the API response from https://api.netlify.com/api/v1/williamjacksn/billing is:

{
  "name": "William Jackson's team",
  "slug": "williamjacksn",
  "balance": 0,
  "current_billing_period_start": "2020-07-10T00:00:00.000-07:00",
  "next_billing_period_start": "2020-07-10T00:00:00.000-07:00",
  "auto_pay": false,
  "needs_sync": false,
  "id": "5c3797b24801a4017071af11"
}

One of the dates is wrong. It appears to be only a cosmetic problem.

2

Hey William! thanks for letting us know about this! We’ll definitely take a look. :medal_sports:

4

Same here today and we got charged wrongly additional bandwitch package because it was not reset properly.

image
image731×147 11.8 KB

5

howdy michal! I’m resurfacing things in an effort to get that fixed.

In the meantime, let’s take a closer look at your bill. I’m going to move you to the billing helpdesk so a billing specialist can take a look at things.

7

@SavvyBot helpfully reminded me of this topic today. I will need to wait until the end of my current billing period on June 10 to see if this is fixed.

1 Like
8

Hi! To find out what I can do, say @savvybot display help.

9

good bot! pats head

10

The dates looked correct on my billing reset day yesterday.