Branch deploy doesn't seem to work

The site ( is connected to a Bitbucket repository. The master branch is the production branch and seems to work just fine. I then included branch “staging” under branch deploys and I expected staging– to work. It shows Not found and there are no records of any branch deploys ever being made on Netlify’s UI, just production deploys.

Hi, @karen_okonkwo, I do show the first deploy of this branch at Netlify didn’t occur until 2020-07-30:

I do show that branch subdomain working since that deploy occurred. If there are other questions or concerns, please let us know.