Billing not upgraded me

the payment was processed from my account but nothing was updatd

team name - Praxis Corporation

i upgraded to personal(1000 credits) but credits show 0 and all projects are stil paused

as you can see the projects are still paused

Hi, @Ru_Ac. We are showing that the payment was not successful and that you have since cancelled your own account.

Again, the reason that the upgrade did not unpause your sites is because no successful payment was ever made. If there are other questions or concerns, please let us know.