Been trying to resolve www. on my domain naked domain is okay

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1

Here is my domain hyddrooharvest.com

Screenshot from 2024-09-30 08-21-49
Screenshot from 2024-09-30 08-21-491251Ă—370 33.1 KB

Now as u can see the www.hyddrooharvest.com has been waiting netlify dns for months .Note: I have tried many soultion on the forums to no avail So i said to reach out to support Help me resolve i need the www on my end and on if i have A and CNAME no i dont have any of the just one dns

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Hi, @kelvin_Githu. This domain does not use Netlify DNS:

hyddrooharvest.com.	21600	IN	NS	ns-cloud-a1.googledomains.com.
hyddrooharvest.com.	21600	IN	NS	ns-cloud-a2.googledomains.com.
hyddrooharvest.com.	21600	IN	NS	ns-cloud-a3.googledomains.com.
hyddrooharvest.com.	21600	IN	NS	ns-cloud-a4.googledomains.com.

The A record for the apex exists:

$ dig hyddrooharvest.com

; <<>> DiG 9.20.2 <<>> hyddrooharvest.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48982
;; flags: qr rd ra ad; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;hyddrooharvest.com.		IN	A

;; ANSWER SECTION:
hyddrooharvest.com.	14332	IN	A	75.2.60.5

;; Query time: 28 msec
;; SERVER: 8.8.8.8#53(8.8.8.8) (UDP)
;; WHEN: Tue Oct 01 13:41:46 PDT 2024
;; MSG SIZE  rcvd: 63

The DNS record for the www subdomain is missing:

$ dig www.hyddrooharvest.com

; <<>> DiG 9.20.2 <<>> www.hyddrooharvest.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 17359
;; flags: qr rd ra ad; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;www.hyddrooharvest.com.		IN	A

;; AUTHORITY SECTION:
hyddrooharvest.com.	300	IN	SOA	ns-cloud-a1.googledomains.com. cloud-dns-hostmaster.google.com. 6 21600 3600 259200 300

;; Query time: 135 msec
;; SERVER: 8.8.8.8#53(8.8.8.8) (UDP)
;; WHEN: Tue Oct 01 13:41:52 PDT 2024
;; MSG SIZE  rcvd: 141

If you have a Netlify DNS zone for this domain, that means it is inactive. Inactive Netlify DNS zone are not support or recommended as covered here:

You should probably delete the inactive DNS zone and make the CNAME record for www at your registrar’s DNS service as covered here:

https://docs.netlify.com/domains-https/custom-domains/configure-external-dns/#configure-a-subdomain

3

Okay lemme work on that and get back to you

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