Here is my domain hyddrooharvest.com
Now as u can see the www.
hyddrooharvest.com has been waiting netlify dns for months .
Note: I have tried many soultion on the forums to no avail So i said to reach out to support Help me resolve i need the www on my end and on if i have A and CNAME no i dont have any of the just one dns
luke
October 1, 2024, 8:44pm
2
Hi, @kelvin_Githu . This domain does not use Netlify DNS:
hyddrooharvest.com. 21600 IN NS ns-cloud-a1.googledomains.com.
hyddrooharvest.com. 21600 IN NS ns-cloud-a2.googledomains.com.
hyddrooharvest.com. 21600 IN NS ns-cloud-a3.googledomains.com.
hyddrooharvest.com. 21600 IN NS ns-cloud-a4.googledomains.com.
The A record for the apex exists:
$ dig hyddrooharvest.com
; <<>> DiG 9.20.2 <<>> hyddrooharvest.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48982
;; flags: qr rd ra ad; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;hyddrooharvest.com. IN A
;; ANSWER SECTION:
hyddrooharvest.com. 14332 IN A 75.2.60.5
;; Query time: 28 msec
;; SERVER: 8.8.8.8#53(8.8.8.8) (UDP)
;; WHEN: Tue Oct 01 13:41:46 PDT 2024
;; MSG SIZE rcvd: 63
The DNS record for the www
subdomain is missing:
$ dig www.hyddrooharvest.com
; <<>> DiG 9.20.2 <<>> www.hyddrooharvest.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 17359
;; flags: qr rd ra ad; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;www.hyddrooharvest.com. IN A
;; AUTHORITY SECTION:
hyddrooharvest.com. 300 IN SOA ns-cloud-a1.googledomains.com. cloud-dns-hostmaster.google.com. 6 21600 3600 259200 300
;; Query time: 135 msec
;; SERVER: 8.8.8.8#53(8.8.8.8) (UDP)
;; WHEN: Tue Oct 01 13:41:52 PDT 2024
;; MSG SIZE rcvd: 141
If you have a Netlify DNS zone for this domain, that means it is inactive. Inactive Netlify DNS zone are not support or recommended as covered here:
Last reviewed by Netlify Support - June, 2024
What is an “inactive Netlify DNS zone”?
First, it would help to define the term “DNS zone”. Quoting wikipedia , it says:
A DNS zone is any distinct, contiguous portion of the domain name space in the Domain Name System (DNS) for which administrative responsibility has been delegated to a single manager.
To paraphrase, a DNS zone is a collection of all the DNS records for a production domain. When you add production domains to Netlify DNS we cre…
You should probably delete the inactive DNS zone and make the CNAME record for www
at your registrar’s DNS service as covered here:
https://docs.netlify.com/domains-https/custom-domains/configure-external-dns/#configure-a-subdomain
Okay lemme work on that and get back to you
1 Like