Awaiting external DNS for over 24 hours

[Bilcruz]

Hello,

I have added the DNS records provided by Netlify to my domain’s DNS settings, but Netlify is still showing “awaiting external DNS.” I have verified the records and they are correct. Could you please check if there are any issues on your end or provide further assistance?

i got the domain from Qserver.
netlify name: consilio-tech.netlify.app
custom domain: consiliotechs.com

Thank you,
Bilal

[charlottechhum]

Hi there, in this time did you switch to using Netlify DNS instead? I see the site up successfully using Netlify DNS. Let us know if you still need assistance.
Thanks!

[Bilcruz]

Hi,
I have switched to qservers DNS again for the company’s email need.
it is still showing awaiting external DNS again.

[Melvin]

Hi @Bilcruz,

Thanks for following up.

Since you’re no longer using Netlify DNS, you’ll want to configure External DNS for your bare domain (consiliotechs.com) and subdomain (www.consiliotechs.com). You can follow option 1 from our Support Guide here:

[Support Guide] DNS Quick Start - How to set up DNS

Last reviewed: June 2024 Note: All options discussed in this guide assume you have already added your custom domain to your Netlify site. Hi there! Need to get your site up and running with DNS? Start here with either Newly purchased domain or Existing domain that you’ve already used. Newly purchased domain If you have a brand new domain purchased from a registrar such as Namecheap or GoDaddy, and you want to quickly get your DNS set up, you have two options: External DNS - Create these tw…

You would configure an A Record for consiliotechs.com that points to 75.2.60.5 and a CNAME Record for www.consiliotechs.com that points to consilio-tech.netlify.app.

Let us know if you have any questions.

[xianxian]

I also found this problem really slow and inconvenient to solve. Suppose I have a main domain name for test.com, and I add it to the project every time test.com works, but www.test.com doesn’t. Clearly set CNAME.

[Melvin]

Hi @xianxian,

When making DNS changes you do have to wait for propagation. You can read our Support Guide on propagation here:

[Support Guide] Why do DNS / SSL changes take up to 48 hours to propagate? (TTL)

Last reviewed by Netlify Support on June 2024 How do time to live (TTL) values affect changes to DNS records? People often ask why the changes to DNS (Domain Name System) records are not taking effect. The answer to this often involves a core mechanism of how DNS functions - the “time to live” (TTL) values for the DNS records themselves. This topic is here to answer those questions! ! If you’d prefer a TL:DR; in the form of a video, check this out: [WHAT IS PROPAGATION? - Netlif…

[xianxian]

But I couldn’t understand why the TTL was so slow I had set it for such a short time. Vercel’s resolution is fast