All sites on account go down

Hey! For some reason all of my sites on my account have gone down! I really need them to be up. This isnt a specific issue to one of the sites, its happening to all of them for some reason. I havent reached maximum bandwidth either so im confused

Hi, I’m not seeing your account is blocked and your sites are up. Would you mind sharing the email on your account so I can check?

Its a private email. Is there anyway to share it you privatley?


You can private message (PM) that to one of our support staff. I’ve confirmed that PMs are enabled for your forum login. Please keep in mind that only one person can see the PM and this will likely mean a slower reply than posting the information publicly. Please feel free to reply to however you prefer though.

who should I send it to and how?

Your account is not blocked so I’m not sure why your sites are down. Can you trigger a new deploy for one of your sites and share the build log please? Did you change something in your repo that would cause your sites to fail?

Can you also share the link to your site or the domain?

ive tried new deploys for all of them. I even made a new site to test and it didnt work either.
Its not even one of the sites to share the domain its just everything under my account.
but as an example

Can you attach a screenshot of what you see on your end because your site just loaded for me.

ive tried on my phone, I tried on a public wifi nothing works and I even tried on like cellular data. Nothing works

doesnt even work when pinging on cmd

Hi @zyqs,

I’m not able to replicate an issue. Visiting the site you mentioned above and another site on your account, they resolve proplerly:

Are you able to reach the sites through another network or VPN?

seems like when I use a vpn it works for some reason? Is netlify blocked in any specific countries?

You would need to contact your ISP (Internet Service Provider) to find if the sites are blocked.