Yesterday we just decided to use Pro plan and I added Payment method and my coworker to the team, Unfortunately, my coworker accidently delete the team on Netlify. I cannot access to that team anymore, do you have any solution for this situation?
Hi @kriyapan, Oops! Let me get a support engineer on this for you
Thank you so much.
Hi, @kriyapan. I replied to support ticket # 113363 about this just before making this post. I’ve made changes and I’m hoping your access to that account is working again.
Please feel free to reply either here or (preferably) to the support ticket if there are any unresolved issues at this time.
The actual ticket number was 113363 and I’ve edited my comment above to use the correct number now as well.
Thank you so much, it works again
Hi, @kriyapan. Thanks for confirming it works again. (It helps us refine our support to know what does and does not work.)
Please reply here anytime if there is more we can do to assist.
Hi Luke, my ticket number is ‘’ 381404’’ my issue is I deleted the team that my domain is connected to. and my host is netlify. Now, when i log into my account, and go to domain. i see no domains. as i created a new team.
domain name is: www.carsjudge.ai
email is: virustricking@gmail.com
i have no access to my old team.
what can i do now?
please help.
We’ll respond to you in that ticket regarding next steps.
I haven’t hear from anyone yet. today is my 3rd day waiting to resolve this issue
We responded in the ticket yesterday, could you double check your spam folder?
the answer was about disconnecting the domain from a project. however my domain host is Netlify. and when i go into domains, i dont see my domain since the project/team was deleted. now i have no idea how i tried ever way possible. unless im missing somehng
I responded to your ticket!