300 credits available but production deploys still fail with "credit usage exceeded"

Support
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Hi,

Site: crocnote.netlify.app

I’m on the new Free credit-based plan.

I ran out of credits on June 28, which was expected.

After the monthly reset, my account is still blocked:

  • Current billing period still shows May 31 – Jun 29
  • 300 credits available
  • Hovering the warning icon says “Your monthly credits have run out.”
  • Every production deploy fails with “credit usage exceeded”

I have already refreshed the dashboard and waited, but the issue persists.

This looks like my team is still flagged as over its credit limit even though my credits have reset.

I’ve attached a screenshot. Could someone please check my team’s billing/credit state?

2

Now everything works perfectly, just had to wait.