Production deploys blocked despite 29.9/30 credits remaining

Hello Netlify Support,

My team is incorrectly showing:

“hshs030411’s team has run out of credits.
Production deploys and Agent Runners are currently disabled.”

However, my Usage & billing page shows:

29.9 / 30 credits remaining
Granted July 14, 2026
Expires August 13, 2026

Every production deploy fails with HTTP 403:

“Account credit usage exceeded - new deploys are blocked until credits are added.”

This appears to be a stale or incorrect credit-usage block.

Please check my team and clear the stuck credit block.

Team: hshs030411’s team
Site name: studytrackerhs
Site URL: https://studytrackerhs.netlify.app