Hello.
The domain seems to work fine but when you add the www it still says Waiting for External DNS and it’s been several days now.
I thought that when you configure the domain, it should automatically configure the www subdomain as well, but doesnt seem to be happening.
The error message says ’ This site can’t be reached’. When I add DNS records with the www the error message says ‘Refused to connect’. Should I have A records with the www full site name ?
My netlify site name is empowermentvoyage.netlify.app
I’ve been through the docs so many times and I dont know what to do now.
empowermentvoyage.com is using Netlify DNS ergo you should not see a message about external DNS. What DNS records exist for www.empowermentvoyage.com in Netlify DNS?
Because you aren’t meant to add A, CNAME or other records for a domain using Netlify DNS (unless the record is pointing to an external location.)
It appears there is a hiccup in the DNS back end (possibly added to by your adding an A record.) You could (potentially) fix this by removing the domain from the site and Netlify DNS completely then re-adding it, or wait for a Netlify Support Engineer who can fix the broken records manually.
