I’ve posted a important support request here 3 DAYS ago, it went into some moderation hell hole and still shows pending there.
Subsequently on 11th Aug, I mailed support, ticket number got assigned - no reply there whatsoever.
I’m very puzzled as to what’s going on. Stellar support has always been the hallmark of Netlify.
Hey @zehawki, thank you for getting in touch, and my sincere apologies for your experience so far. We work to address all urgent issues as quickly as possible, and we will continue improving our processes so these kinds of communication gaps don’t happen moving forward. It looks like the Team has addressed your question in the internal thread, but please don’t hesitate to get back in touch if there is anything else we can assist with!