I just checked, and this error only occurs once I’m logged in with a Netlify account associated with the site. If I’m logged out I see the same view you posted. If I log in with an account that’s not associated with the site then I get the prompt to request access.
I tried logging in with igcognito and the problem persisted. As mentioned, it only seems to be happening once I log in to the account associated with the site, so this may be fairly hard to troubleshoot without giving away credentials…
Thanks for following up and letting us know. If you create a replication site, does the error persist? Or is this unique to one project of yours? This will help us understand the nature of the error further.
I have this error in my Network tab in DevTools, not sure it has anything to do with the error but it’s very likely as I get a 401 if I’m not logged with the right account (as expected) and got 404 with the right account (doesn’t seem right):
Hi @gualter, sorry, I think I misled you, when I’m logged out it does work, it’s when I login with my account (the account that hosts the website) that I get the error, I’ll use screenshots below so you understand.
And here’s the x-nf-request-id for the request that returns 404 when I’m logged in: 01GW7QWVCVYG13Z37PQ2TMNTXJ
Perfect, it was totally worth the wait!
That was it, we changed the company name and the name of the group on Gitlab too, and while Gitlab leaves a redirect in place so that most things still worked with the old name (e.g. Netlify was still updating the project correctly whenever we pushed), apparently the Deploy Preview Drawer couldn’t handle this redirect (maybe this is worth improving). Re-linking the repo solved it, it now shows correctly!