URGENT: Locked out of netlify account and no longer receiving any emails and all dns points to netlify

Logging into my account is making me start all the way over from the beginning, building a new team and signing up for a new plan. I have NOT had access to my business email for 5 months and Squarespace has said the issue is on Netlify’s side, but I can’t get into my original account. Since my login email is my business email and is tied to Netlify I can’t receive emails including whether I get a response from a Netlify agent for a ticket support request.

Is there anyone available from the Netlify team that can help?