Hello, I am a student setting up a portfolio for a friend as a gift I’m hoping to present in a couple of days.
My site was just paused because I reached the 300 credit limit. I believe these credits were consumed by multiple production builds while I was troubleshooting the configuration earlier today.
Site Details:
Usage Stats: Only 4.4MB of bandwidth and ~280 requests used.
Since this is a small personal project for a gift with a tight deadline, would it be possible to get a one-time credit reset so I can get it back online?
Thank you!
Hey @SamKoffler 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!