I’m a student in China and I log in with a new account for a team assignment with a VPN.
And when I click the link sent to my email to verify my identity, it says “We were unable to verify your identity and reinstate your Netlify account”.
Please help me. My email is 1405192505@qq.com(for team assignment)
Hi are you still experiencing this issue? I’m not seeing any restrictions on your account.
I tried to login with another github Account(547400570@qq.com),It’s also like this.
Hi @LHF thanks for reaching out and supplying this additional information. I have escalated your query to our helpdesk. Please refer to ticket #242798
So,waht should I do?
How can I refer to ticket #242798?
Wait for a response. You will receive on in your email you can search for this in your email given the ticket number I supplied.