Unable to use custom domain

[koala-panda]

I am trying to use a custom domain in netlify but unable to do so because of error

name is already taken, custom_domain is conflicting the ownership with other existing zones error

custom domain - horcrux2301.dev
registrar - namecheap

[luke]

Hi, @koala-panda. We have a support guide about this here:

[Support Guide] "another site is using this domain" Verifying domain ownership for Netlify production domain

Last Reviewed by Netlify Support Staff: September 2023 Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your netlify site? Read on! This is easy to fix. This occurs when you are trying to add a production domain that already exist on Netlify under a different account. Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…

​Please let us know if there are any questions about that support guide and/or if you create the verification DNS record.

[koala-panda]

Hi @luke I have added the TXT record. Please check once.

[hillary]

Hey there, @koala-panda

Thanks for following up! I am not seeing a TXT record on my end when I search for it. Can you please try setting it again?

Thanks!

[koala-panda]

Hey @hillary

Just checked on horcrux2301.dev DNS records ~ dnsrecords.io and I can see the record

[hillary]

Hey there @koala-panda

we have freed up this domain for you to use! Let us know if you have any additional questions.

[koala-panda]

@hillary I am still getting the same issue while setting up netlify DNS on the domain.

[perry]

hi there, you should be able to use it now. could you try again? thanks.