Hi, @clairepelletier85. This domain isn’t using Netlify DNS at this time:
$ whois instinct-reflexes.fr | grep "nserver"
nserver: D.NIC.FR 194.0.9.1 2001:678:c:0:0:0:0:1
nserver: E.EXT.NIC.FR 193.176.144.22 2a00:d78:0:102:193:176:144:22
nserver: F.EXT.NIC.FR 194.146.106.46 2001:67c:1010:11:0:0:0:53
nserver: G.EXT.NIC.FR 194.0.36.1 2001:678:4c:0:0:0:0:1
nserver: dns2.alwaysdata.com
nserver: dns1.alwaysdata.com
This issue is covered in the support guide here:
Please use one of the two solutions in the support guide above. If there are any questions about either solution, please let us know.