Transaction declined while trying to upgrade to Pro:
I’m using the same Credit card I use everywhere. From India
Unfortunately, we are unable to collect payment from any Netlify customers in India due to this law: India's stringent recurring payments rule goes into effect.
I have upgraded your Netlify account to a Pro account for you. There will be no charge for the Pro plan until we implement the solution for our payment issue. But in the meantime, we wanted you to get started using all of the benefits & features of the Pro plan.
If you receive any emails asking for payment, please let us know right away, as this should not happen.
If there are any questions or concerns, please reply and we’ll be happy to answer.
1 Like
Hi Sid,
I am facing the exact same issue and am unsure on how to proceed.
I urgently need authentication on my dashboards, and hence need to move to the pro plans.
We’ve sent this request to our helpdesk, we’ll follow up directly via email.
Hi I am facing the same issue and i need help urgently.
@cmudshoaib it looks like you’ve successfully upgraded to Pro since writing in, do you still need assistance? Is so, could you please open a support ticket here and select “billing issue”: