I am trying to purchase the Pro Plan and have used two different company cards, however I keep getting the same error:
“Error processing request. Please try again later.”
Please advise.
@hossj For billing issues you can use the support form here:
https://www.netlify.com/support/
For ‘What kind of help do you need?’
Select ‘Billing Issue’
Make sure to provide your account email address, and Netlify’s team will respond to you by email.
I have exactly the same issue.
support is informed… I wait since 3 days and cannot continue my work…
Not gonna lie!
This was disturbing, how can your whole payment system not work for so many days? I assumed they are a massive and reliable company.
The issue is that their support pinged me and said they will look into it, but have stopped replying since yesterday.
We did have an incident surrounding payment issues on Monday, which you can view in more detail here: Netlify Status - Issue with adding new payment methods
This has since been resolved. If you’re still having issues, feel free to reply in your helpdesk ticket and/or create a new ticket and we’d be happy to assist further!