Hi Netlify team,
My custom domain hana-tradingcar.com
has been stuck in the “Preparing your domain…” state for over 48 hours.
Here is the situation:
- Domain registered with: Gabia (Korea)
- Nameservers are correctly set to:
- Netlify DNS is active and configured as follows:
@
andwww
point to my site viaNETLIFY
recordapi.hana-tradingcar.com
is set via A record (working fine)
However:
- SSL has not been provisioned
hana-tradingcar.com
andwww.hana-tradingcar.com
are not resolving globally (A/AAAA records missing)- Still shows “Preparing your domain…” under Domain Management
This seems to be an issue where the SSL provisioning and DNS zone activation has not completed.
Please manually trigger SSL certificate issuance and DNS propagation for my domain.
Thank you!