Hi Netlify team,
I’m unable to provision an SSL certificate for my custom domain www.aichnex.de. The domain is connected and CNAME correctly points to Netlify (DNS propagation is complete – checked via whatsmydns.net).
However, under “HTTPS”, it still shows “DNS verification failed” or “Preparing your domain…” for many hours and no Let’s Encrypt certificate has been issued.
Here are my site details:
- Site name: imaginative-croquembouche-11c64b
- Owner: aichnex’s team
- Site ID: 988927b2-554a-4241-a47e-df4554484c58
- Custom domain: www.aichnex.de
- Internal ID: 01JT2S8TE35YBANSBV2MWMGN1D
CNAME points to: comfy-mandazi-a41de5.netlify.app
The site is live via Netlify, and all DNS is configured via GoDaddy.
Could you please manually verify the DNS and trigger SSL provisioning? I believe the issue is stuck at your end.
Thanks in advance!